Client Communication
Manage day-to-day client communication, answer questions, provide updates, and ensure clients always know what's happening with their accounts.
Our Roles
WE'LL HELP YOU MANAGE CLIENTS, STRENGTHEN RELATIONSHIPS,
AND GROW YOUR AGENCY
$12/hr
Professional Account Management
Dedicated Client Support
Dedicated Client Support
98%
Client Satisfaction
Client Communication
Client Onboarding
Project Coordination
Reporting & Follow-Up
Account Manager Services
Build stronger client relationships with a dedicated Account Manager who keeps communication, projects, and expectations on track. Our Account Managers work as an extension of your agency, helping coordinate between your clients and internal team while ensuring nothing gets overlooked.
From onboarding new clients to managing ongoing communication and project follow-ups, they help your team deliver a smoother and more professional client experience.
Client Onboarding
Coordinate new client onboarding, gather required information, organize access and assets, and ensure everything is ready for the team to get started.
Project & Deliverable Coordination
Track tasks, deadlines, deliverables, and client requests while keeping your internal team aligned.
Client Reporting
Prepare and coordinate regular performance reports and updates so clients have clear visibility into their campaigns, projects, and results.
Follow-Ups & Account Management
Stay on top of pending tasks, approvals, client requests, and important follow-ups so opportunities and deadlines don't get missed.
Client Retention & Relationship Management
Build strong client relationships through proactive communication, reliable support, and consistent attention to client needs.
Benefits of Choosing Us
Here’s why businesses trust Brevity for support.
Up to
0%
Cost savings vs. local hires—without compromising quality or compliance.
Payroll Costs
Employee Benefits
Office Space
0%
On-time delivery rate across all projects—consistent, reliable output from a fully managed team.
Faster Response Times
Improved Accuracy
Consistent Delivery
Daily Task Coverage
How We Do It
Our Working Process
Discovery Call
We get your candidate requirements and send you a customized job description.
Interview Process
We present pre-vetted candidates handpicked for your needs with a 90%+ approval rate.
Onboarding
Our world-class onboarding process connects you to your dedicated representative.
Step Back & Grow
Your Agency Future Leader starts hitting benchmarks. It’s time to grow the team!
Book A Call With Us
(During this 100% free no-strings-attached agency scale strategy call we will go over how our pre-trained virtual assistants can save up to 50% in payroll costs while scaling your business.)
It’s free … you’ve got nothing to lose and everything to gain!
✨ ✨ ✨
This free agency scale strategy call is a limited-time offer, book now while this agency-changing offer is still free!
FAQ
Ask Us Anything
Quick answers to common questions
Our Account Managers handle day-to-day client communication, onboarding, project coordination, reporting, follow-ups, and relationship management. They help ensure clients stay informed while keeping your internal team aligned.
Yes. Your Account Manager can communicate directly with clients on your behalf, including providing updates, collecting information, coordinating requests, and following up on outstanding items.
Yes. Account Managers can manage multiple accounts depending on the number of clients, complexity of the work, and your agency's processes. We can help match you with someone suited to your workload.
Absolutely. Your Account Manager can work within your existing systems and processes, including CRM, project management, communication, and reporting platforms.